Connecting Talent with Opportunity

Job Detail

Devops Engineer (3.5-6 Yrs)

Salary 9 Lpa

  • Gurgaon
  • 08 Nov 2019


JobRef CON08112019006


Application support manager plays a leading role in coordinating and managing the troubleshooting issues in the software and hardware applications within the organization. He / She will assist the applications supporting team to solving application related issues within the SLA. Candidate should have a capacity to run a technical team and able to provide best cost effective solution. Candidate should have the quality and experience to coordinate with business and other stake holders.

 Key Duties and Responsibilities

  • Managing the staff and infrastructure
  • Assisting and guiding the applications support team.
    • Technical and function analysis for any application issue
    • Compliance and Audit
    • New application transition for Support


·         Handling all application severity as per process

·         Trouble shooting and solution for any application related issue

·         Team leading

·         Coordinate with Business and other stake holders

·         The candidate should get involved in technical discussions & client calls

·         MIS report and other update

Educational Qualification and Experience Required:-

·         The ideal candidate should have at least 4-6 years of experience on contact center technologies

·         A Bachelor’s Degree in Computer Science is required; a Master’s degree is preferred. 

·         Hands-on experience of Microsoft  technology

·         Experience in delivering projects in AGILE SCRUM methodology

·         Working knowledge of Object Oriented Analysis/Object Oriented Design methodologies and life cycles

·         Working knowledge of Eclipse and Tomcat, WAS, JBOSS

·         Working knowledge of Logging frameworks, continuous integration tools

·         Strong understanding of object-oriented programming

·         Understanding of fundamental design principles for building a scalable application

·         Experience creating database schemas that represent and support business processes

·         Proficient understanding of code versioning tools {such as Git, SVN, and Mercurial}

·         Must have excellent written and verbal communication skills.

·         Analytical, communication and problem- solving skills

Contact Person: - Naina

Contact No. : -   9711621738         


Get in Touch

  • 101 & 101 A, 1st floor, D-Mall, Netaji Subhash Place, Pitampura, Delhi-34
  • 011- 41036660, 47075709