Connecting Talent with Opportunity

Job Detail

Deputy Manager- Learning and Development (Delivery) (6+ yrs)

Salary 15-16 LPA

  • Mumbai
  • 03 Jan 2020


JobRef JLT03012020002

 Key Accountabilities: - 

·         Liaise with internal teams to plan training delivery for current and future business needs

·         Deliver trainings on various modules within the agreed timelines

·         Deliver various learning sessions to meet business needs

·         Identify knowledge gaps in team members, basis feedback from key stakeholders and support through in-depth sessions

·         Support business in analysing trends for errors and queries and bridge the same through innovative learning approaches

·         Support business teams and new hires through their journey to competence

·         Partner with business to curate various learning programs or certifications

·         Analyse upcoming business needs outside of core business domains and support design of byte size training modules

·         Drive new age learning methods like E-learning modules, gamification and quizzes

·         Leverage in-house applications like Challenger and Career Navigator to assess current competence and key gaps

·         Engage with business in continuous learning through interactive modes of engagement

·         Share business insights and support content development

·         Provide support in creation of instructional content, storyline modules and learning design for impactful training content.

·         Create/curate content to create customised learning paths

Managing learning delivery end  to end

·         Pre-workshop requisites - Booking Rooms, logistics, creating event on University and invites to all participants.

·         Publishing dates (calendaring) to Business, organizing sessions

·         Post-Workshop requisites - Collating feedback, processing invites and updating attendance.

·         Maintaining dashboard

·         Facilitation of various type of workshops

·         Be a business partner for all learning and capability development needs.

·         Liaison with stakeholder and SMEs to gather inputs for designing customized learning interventions.


·         Curating content to create customized learning plans for specific roles

·         Improving learning interventions based on stakeholder and participant feedback

·         Contribute towards showcasing and highlighting impact of learning activities through L&D dashboard

Managing LMS - Creating workshops, seeking nominations and recording attendance on University


Vendor Management:

a)     Contracts

b)     Vendor checks and verification (need based )

c)     Mapping vendors to EAS system for invoicing

Invoicing and Accruals:

a)     Maintain data for invoices paid during the month, updating the spreadsheet and to help get the budget status.

Prepare accruals as part of budget exercise each month

Person Specification: -

Essential: Graduate in any stream

Essential: Experience of 6+ years in L&D as a trainer or facilitator 


Desirable: Project Management skills. Able to handle multiple L&D programs

Essential: Train the Trainer or Facilitation Skills workshop

Essential: 4+ years of experience in L&D as a trainer working in a medium to large sized service organization. Should  have strong communication and stakeholder management skills. 

 Essential: Learning methodologies, learning tools, adult learning principles


Desirable: Financial or Insurance Domain Knowledge


  • Ability to prioritize and implement projects
  • Excellent communication skills
  • Relationship building and negotiation abilities
  • Ability to work against timelines effectively
  • Excellent Facilitation Skills
  • Good analytical and numeric abilities

Desirable: Instructional Design Skills

Contact Person - Shruti

Contact No .- 9711992926


Get in Touch

  • 101 & 101 A, 1st floor, D-Mall, Netaji Subhash Place, Pitampura, Delhi-34
  • 011- 41036660, 47075709