App Support Specialist
Salary 7-12 Lpa
- 03 Oct 2018
• The Application Support Specialist will perform a critical role in Application Support and Service Management with responsibility to provide rapid response to incidents and escalated user queries.
• This role will be within the Corporate Asia technology team primarily supporting Bank India technology applications like FCUBS, FCDB, CPS, SFMS, QNG, BIP, CRM, Navision, etc.
• Technical Support and Maintenance of the Business Service and Applications
• To maintain a broad, end-to-end technical understanding of one or more components within an application / service, being recognised as the ‘go to’ person for incidents and ad-hoc
• Hands-on and should be able to work independently and if required guide team mates
• Manage and own the successful handover of change into the support environment
• To ensure that the technical integrity and quality of the applications / services is maintained across their lifetime, supporting external areas in the development of any technical changes being proposed
• To use system-specific knowledge and technical expertise to assist external areas in the definition of technical strategies where appropriate